Clinical Research Site Management; Communication and Engagement Strategies
Site Management: Communication and Engagement Strategies Clinical research sites are essential to the success of any given trial and as such, require time and attention. The goal is to ensure that your sites engage and deliver key performance metrics, such as: Data query resolution Overall study conduct efficiency Patient enrollment Patient retention Protocol compliance So, […]
Essential Document Translation for Global Trials
Essential Document Translation for Global Trials The translation of essential documents is critical to the success of global clinical trials. Examples of these documents typically include the following: Investigator’s Manual Clinical Study Protocol Clinical Study Reports Case Report Forms Adverse Event Source Documents Data Sheets Development Safety Update Reports Dossiers Drug Registration Documentation Informed Consent […]
Change vs Consistency – building relationships that last
Change vs Consistency – building relationships that last docs24 began in 2013 with ambitions to change the document and print industry. One of our first clients was a Howdens depot, close to Edinburgh. They needed an easy process for producing consistent brand marketing materials. We believed we could support them with this and make their […]
Party in the USA
Party in the USA In January, our CEO, Jim, and Global Account Director, Paul, travelled to the US to visit our US office. Our goals for 2022 includes growing our US team to better support our ever-expanding US-based clients. We’re also working on bringing in new clients who would benefit from our wide-ranging services; be […]
Behind the scenes at docs24: An interview with Amy
Behind the Scenes at docs24: An Interview with Amy In order to be innovative and provide our clients with the best experience, getting our team culture right is really important. As docs24 grows, this becomes even more crucial. But growth always presents new challenges for how we continue to maintain our culture and values. Amy […]
Celebrate 2021: docs24’s 2021 achievements
Celebrate 2021: docs24’s 2021 Achievements Often when we move into a new year we focus on the things we want to achieve in the future but spend little time celebrating what was achieved in the past. 2021 was a big year for docs24 and while we expect even more from 2022, we want to take […]
An interview with Jim
We recently conducted an interview with our award-winning CEO, Jim Rae, so we could get to know him better… Jim, tell us a bit about yourself. So, I’ve worked in document and information management for about 30 years. My trained background is in sales and marketing. However, from managing my own businesses since 2005, I’ve […]
Why we should disagree more
Why we should disagree more Did you know there are benefits to creating a work culture that encourages disagreement? Often we view disagreements negatively and work to avoid them. We fear public humiliation and rejection as a result of them. However, we can gain from the opportunities they present by creating a work culture that […]
Making an impact with Christmas Cards
Not only are Christmas Cards a tradition, but sending a business Christmas Card lets your client know that they are important to you. This simple item helps you keep your brand at the forefront of your customer’s thinking. It also helps you build a stronger business relationship with the vendors you rely on to operate […]
Expectations and Integrity
Expectations and Integrity The backbone of any successful company is in providing the best possible customer service. Great customer service is built on having a relationship based on mutual trust. Thus, continuously providing a high standard of service to your client ensures this trust is maintained. What is equally as important, however, is being able […]
